A simpler, cheaper
respond.io alternative
For small and growing teams that want one inbox for WhatsApp, Messenger, Instagram and LINE, plus an AI that answers customers from your own data — without paying per seat.
- From $9/month
- Unlimited team members
- AI replies on every plan
- Are you open on Sunday? I want to pick up my order.
- Yes, we're open on Sunday from 10am to 6pm. Please bring your order number when you pick up.AI reply · checked against your data
- Can I get a discount if I buy 20 units?
- Handed to your team — bulk pricing needs a staff reply
EazyChat vs respond.io: what you pay to get started
Both give your team a shared inbox for chat apps. The difference is how much you pay for seats and for AI that answers customers on its own.
| respond.io | EazyChat | |
|---|---|---|
| Starting price | $99/month ($79/month billed yearly) | $9/month |
| Team members included | 5 on Starter, then $12 per extra user per month | Unlimited on every plan |
| AI agents that answer customers | From the Growth plan, $199/month ($159/month billed yearly) | On every plan |
| AI usage | Included on Growth and above, under a fair-use policy | Billed from credits you top up |
| Free trial | 7 days | 1 month |
respond.io figures from respond.io/pricing, checked 9 Oct 2026. respond.io is a trademark of its owner; EazyChat is not affiliated with respond.io.
When respond.io may suit you better
EazyChat is built for teams that mainly need a shared inbox and AI replies. respond.io offers more if you need:
- Broadcast campaigns to your contact list
- A workflow builder to automate multi-step processes
- TikTok as a messaging channel
Everything a small team needs to answer chats faster
One inbox for every channel
WhatsApp, Facebook Messenger, Instagram, LINE, Telegram and website chat in one place.
AI that answers from your data
Every answer is checked against your business information before it's sent. No data, no guessing.
Hand-off in the same chat
When the AI can't answer, your team takes over in the same thread — the customer never starts again.
No per-seat pricing
Add your whole team. The plan price doesn't change with the number of people.
Import your Q&A in bulk
Bring thousands of questions and answers in at once from Excel or CSV.
Learns from real questions
Questions the bot couldn't answer are collected for you. Answer once and the AI handles it next time.
Move your chats to EazyChat in 3 steps
- 1
Start a free trial
Sign up on the web — nothing to install. Your first month is free.
- 2
Connect your channels
Connect WhatsApp, Facebook, Instagram, LINE or Telegram, and add the chat widget to your website.
- 3
Import your answers and turn on AI
Upload your Q&A from Excel or CSV. The AI starts replying right away, and your team handles the rest.
From $9/month — every feature, unlimited users
AI usage is billed separately from credits you top up. Try it free for one month before you decide.
Switching from respond.io
It is if your team mainly needs a shared inbox for WhatsApp, Messenger, Instagram, LINE, Telegram and website chat, plus an AI that answers customers from your own data. If you rely on broadcast campaigns or a workflow builder, respond.io offers more of that.
EazyChat starts at $9 per month with unlimited team members and AI replies on every plan. On respond.io's pricing page (checked 9 Oct 2026), AI agents start on the Growth plan at $199 per month, or $159 per month billed yearly, with 10 users included. EazyChat's AI usage is billed separately from credits you top up, so your total depends on how many chats the AI answers.
It's designed not to. Before each reply is sent, EazyChat checks that it's backed by your business data. If it isn't, the AI doesn't guess — it hands the chat to your team and saves the question so you can teach the bot.
WhatsApp, Facebook Messenger, Instagram, LINE Official Account, Telegram and a website chat widget, all in one inbox.
English and Thai, matching the language the customer writes in. Messages in other languages get replies in the language of your knowledge base.
One month, with every feature included.
Ready for your team and AI to answer customers as one team?
Unify every channel, cut repetitive replies, control accuracy and see real AI costs — before you decide to scale up.
Our team will help assess your channels, message volume and the setup that fits your business.