Messenger AI chatbot
for your Facebook Page
Let AI answer the questions customers send your Page — prices, delivery, opening hours — using your own business data. When a chat needs a person, your team takes over in the same thread.
- Connect your Page in a few clicks
- Unlimited team members
- From $9/month
- Hi! How much is delivery to Quezon City?
- Delivery to Quezon City is ₱99 and takes 1–2 days. It's free for orders over ₱1,500.AI reply · checked against your data
- My order from Monday hasn't arrived yet, can you check?
- Handed to your team — order tracking needs a staff check
Messenger's automated responses vs an AI chatbot
Instant replies and away messages are free and worth turning on. But they can't answer a question the way your best admin would.
| Situation | Built-in automated responses | EazyChat AI chatbot |
|---|---|---|
| Customer asks in their own words | Only fixed buttons or exact keywords | Understands the question, however it's typed |
| Follow-up like “how about the blue one?” | No memory of the earlier message | Remembers what was said in the chat |
| Message arrives at night or on a weekend | Away message, then wait | A real answer, right away |
| An ad brings in dozens of chats at once | Admins reply one at a time | AI answers every chat at the same time |
| Question isn't covered by your data | Admins have to spot it | No guessing — handed to your team in the same chat |
Compared with the free automated responses in Meta Business Suite, such as instant replies, away messages, FAQ buttons and keyword replies.
Everything you need to answer your Page's messages faster
Instant answers, 24/7
Customers who message after hours get an answer instead of waiting for an admin to come online.
Checked against your data
Every answer must be backed by your business information. If it isn't, the AI doesn't guess.
Messenger and Instagram together
Facebook Messenger, Instagram DMs, WhatsApp, LINE, Telegram and website chat in one inbox.
Your team takes over anytime
When an admin replies, the AI steps back automatically, then picks up again when you hand it back.
Photos and files
Receive and send images and documents in Messenger chats, just like in the app.
Learns from real questions
Questions the bot couldn't answer are collected for you. Answer once and the AI handles it next time.
Set up your Messenger AI chatbot in 3 steps
- 1
Start a free trial
Sign up on the web — nothing to install. Your first month is free.
- 2
Connect your Facebook Page
Sign in with Facebook and choose the Page you want the AI to answer for.
- 3
Add your business info and turn on AI
Type questions and answers, or import thousands at once from Excel or CSV. The AI starts replying right away.
From $9/month — every feature, unlimited users
AI usage is billed separately from credits you top up. Try it free for one month before you decide.
Messenger AI chatbot questions
It's software that replies to messages sent to your Facebook Page automatically. EazyChat's AI reads each message, finds the answer in your business data — prices, delivery, policies, FAQs — and replies in the same chat. If it can't find an answer, it hands the chat to your team instead of guessing.
Instant replies, away messages and keyword replies send preset text when a fixed trigger happens. An AI chatbot understands questions typed in the customer's own words, remembers what was said earlier in the chat, and passes the conversation to your team when a person is needed.
Meta launched Business AI on Messenger in the Philippines in October 2025; it works inside Meta's apps and uses content your business already has there. EazyChat answers from a knowledge base you control, puts Messenger in one inbox with Instagram, WhatsApp, LINE, Telegram and website chat, and hands chats to your team while saving unanswered questions so you can teach the bot.
A Facebook Page you manage. In EazyChat, sign in with Facebook and choose the Page you want the AI to answer for.
The AI replies in English or Thai, matching the customer. Messages it can't identify as either — which can include Tagalog and Taglish — get replies in the language of your knowledge base. If most of your customers write in Taglish, keep your knowledge base in English and they'll get clear English replies.
Yes. Connect your Instagram professional account and its DMs land in the same inbox, answered by the same AI from the same knowledge base.
The Starter plan is $9 per month with every feature and unlimited team members. AI usage is billed separately from credits you top up, and you can try everything free for one month.
Ready for your team and AI to answer customers as one team?
Unify every channel, cut repetitive replies, control accuracy and see real AI costs — before you decide to scale up.
Our team will help assess your channels, message volume and the setup that fits your business.